Market Opportunity
Analysis
We assist growers and food and beverage processors who wish to enter
or intensify or streamline their position in the foodservice industry.
We identify and quantify appropriate foodservice channels for their
capabilities. Back to Services
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Value Chain Development
We assist growers and food and beverage processors in identifying specific
food product solutions that solve foodservice operator and distributor
challenges and work with all links in the supply chain to “pull”
the solutions through the system. Back
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Consumer and Customer Research
We conduct targeted consumer and customer research. Through our associates,
we have the ability to interface with interviewees through a wide variety
of voice, written and electronic media. We also conduct several primary
research studies annually. Back
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Product Development
We facilitate development activities for new products aimed at the foodservice
industry. Our resources include development chefs, new product and plant
development experts and pilot plants across Canada. Back
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Sensory Testing
Through a strategic partnership with Compusense and the Humber Institute
of Advanced Learning, we offer sensory testing services to test and
validate product and menu development activities. For more information,
visit www.compusense.com.
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“Go-To-Market” Strategies
Using our knowledge of the foodservice industry, our own research and
research activities targeted at specific client opportunities, we develop
“Go-To-Market” strategies for growers and food and beverage
processors, foodservice distributors and foodservice operators. Back
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Strategic Planning
Using a proven workshop-style methodology, we facilitate “living”
strategic plans for clients. Hallmarks of our process include team building,
concise and quantified objectives, sequenced strategies and clear delineation
of responsibilities and timelines. Back
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Trends Analysis
We specialize in analyzing industry data to divine key trends specific
to client opportunities and challenges. We also maintain an ongoing
database of current foodservice industry trends for use in our projects
and for presentation to clients and conferences. Back
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Public Speaking
The principals of fsSTRATEGY are asked often to speak at conferences,
company events and meetings. Key presentation themes include Trends
in the Foodservice Industry and the 20 Keys to Success in the Foodservice
Business. Back to Services
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Operational and Organizational Reviews
Our team members are experienced in reviewing existing foodservice operations
and providing constructive recommendations to assist operating teams
in meeting and/or exceeding their performance targets. We also conduct
organization reviews and recommend appropriate design, remembering that
“structure always follows strategy”. Back
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Site Selection
We assist foodservice operators with the development and implementation
of site selection tools that capitalize on the key successes of their
operations. Back to Services
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Concept Identification
Using our proprietary analytical tool, fsIN-SITE, we identify the optimum
foodservice concepts for attractions, museums and galleries, hotels
and resorts, hospitals, transportation facilities, offices and plants,
educational facilities and other institutions. Back
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Facilities Design
Through our network of associates, we can offer complete foodservice
facilities and interior design. Back
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Profit Enhancement
We assist operators in the improvement of gross margin and profitability
enhancement using a variety of menu and labour tools. Our aim is to
our clients with tools designed specifically for them so that they can
maintain the benefits we create on an ongoing basis. Back
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Service Excellence
We assist foodservice operators with enhancing their customer service
performance. Our approach includes pre- and post-project performance
measurement, service enhancement plan development and implementation
support. Back to Services
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Liquor License Support
We assist foodservice operators and institutions with liquor license
applications and resolution of liquor license related challenges. Back
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Mystery Shopper
Using our fsSHOPPER platform, we assist clients with a variety of service
performance issues including service performance monitoring, operational
procedures tracking and loss identification/prevention. Back
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Business Case Analysis
We conduct all forms of business case and feasibility analysis in support
of sound client decision-making and optimum return on investment. Back
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Compliance Support
We conduct performance reviews for landlords against lease and management
contract performance requirements and make recommendations for the resolution
of landlord/operator related challenges. Back
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Operator Selection
We assist landlords and managers of institutions with the identification
of operators for their food and other support services. We assist in
the design and implementation of the selection process as client’s
needs and internal capabilities dictate. Back
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